Developments in the Call Centre Industry

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Developments in the Call Centre Industry -Analysis, Changes and Challenges

Editor : John Burgess, Julia Connell,

Master eBook ISBN10 : 0-203-00300-4

Master eBook ISBN13 : 978-0-203-00300-8

No of pages : 224

eBook Price : $170

Originally Published : 6 Dec 2006

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